Shipping policy

Shipping & Delivery Policy

Last Updated: August 7, 2026

At Car Getic, all vehicle history reports are delivered digitally by email. We do not ship physical products, and no physical delivery or shipping charges apply to our reports.

1. Digital Report Delivery

Once your payment has been successfully processed, your vehicle history report will be prepared and delivered to the email address provided during checkout.

Our estimated delivery times are:

Silver Package — $44.99

Estimated delivery: 1–2 hours

The Silver Package is generally processed and delivered within 1 to 2 hours after successful payment.

Gold Package — $54.99

Estimated delivery: approximately 30 minutes

The Gold Package is generally processed and delivered within approximately 30 minutes after successful payment.

Platinum Package — $64.99

Estimated delivery: approximately 30 minutes

The Platinum Package is generally processed and delivered within approximately 30 minutes after successful payment.

2. Delivery by Email

Your completed report will be sent to the email address entered during checkout.

Please make sure that your email address is correct.

If you do not see your report within the expected timeframe, please check:

  • Your Spam or Junk folder

  • Promotions folder

  • Updates folder

  • Other filtered or blocked email folders

3. Processing Times

The delivery times above are estimated processing times, not guaranteed delivery deadlines.

In some situations, processing may take longer due to:

  • Third-party data-provider delays

  • High order volume

  • Technical issues

  • Vehicle data availability

  • Additional verification or processing requirements

  • System maintenance or other circumstances outside our reasonable control

If an unexpected delay occurs, we will make reasonable efforts to complete and deliver your report as soon as possible.

4. Incorrect Email Address

Customers are responsible for providing a valid email address at checkout.

If you entered an incorrect email address, please contact us immediately. If your report has not yet been delivered, we may be able to update the delivery information.

If the report has already been generated and delivered to the email address provided at checkout, additional delivery or refund options may be limited according to our Return & Refund Policy.

5. Order Confirmation

After completing your purchase, you will receive an order confirmation email.

The order confirmation confirms that your payment and order have been received. It does not necessarily mean that your vehicle history report has already been generated.

A separate email may be sent when your report is ready.

6. Unable to Generate a Report

In rare cases, we may be unable to generate a report because the necessary vehicle information is unavailable or because of a technical issue.

If Car Getic is unable to provide the purchased report due to a technical issue attributable to our service, we will make reasonable efforts to resolve the issue or provide an appropriate resolution in accordance with our Return & Refund Policy.

7. Contact Us

If you have not received your report within the expected processing timeframe or need assistance with your order, please contact us:

Car Getic
Email: contact@Cargetic.info
Address: 11657 Thistle Ln, Justin, TX 76247, United States